This product arrived Friday and I used it straight away. I'm very happy with my purchase, so much so I was looking for more areas to wax. I found the heating up of the wax took a long time (but it could just be that I'm impatient), so I heated the wax for 5 mins in the microwave then placed it in the heater on medium heat to maintain the temp. I've done a full body wax on myself (minus arms) and have only used a 3rd of the time. After waxing, I was left with quite a bit of the odd wax here and there that I couldn't get off with the after care gel. So I used some bio oil which helped. I also got a bit on my kitchen floor, which is easily cleaned up with hot water and bleach if you don't have any wax remover. Would definitely recommend.