Was very excited for this dog feeder since I got a new puppy and wanted to make sure she had food 3 times a day even when no one home to feed her on her scheudle, however the unit I recieved was nothing but trouble from the start. It would not power on and after some trouble shooting we determined it was due to a faulty power cord. Service team was great and was getting ready to send me a new cord when I realized the unit did not dispense food as it should, majority of the time nothing came out - the piece that was supposted to spin didn't catch properly and therefore no food was dispensed. So at the end of this experince the feeder was not the right product for my home. However the servcie team member that assisted me was fantastic.