I love this pillow so much!!! First of all when I opened it I was doubtful. It was flat as a pancake. When I got ready for bed it was completely full and super soft but firm if that makes sense. No kidding hands down this is my most favorite pillow ever!!! I hope it’s keeps its form for a long long time but if it doesn’t it’s so affordable I can buy a new one! Also it comes with extra foam to add if needed. I was so pleasantly surprised at how much I love this pillow!! If I’m just watching tv I’m snuggling this pillow! If you love comfort then u will love this pillow!! Love love love!!!