I never knew what a challenge it would be to find a toaster that will toast on both sides evenly. This is my 4th or 5th toaster in the past 30 days; started out with of the most expensive toasters thinking at that price it has to toast perfectly; WRONG. Not only did it not toast on both sides but the bread would get stuck when it popped up. On to the hunt for the best toaster and reading dozens and dozens of reviews. Who knew this was more work than purchasing a new car!!! All I want is my toast to toast evenly on both sides - it that so hard to do???? Think about it - it's a TOASTER; isn't that the whole idea of a toaster? Put bread in, little-heated elements inside the toaster light up and cook the toast for a short time and then pop up. So why do some toaster toast one side OK and the other side is toasted randomly (maybe the top OR bottom or just the side). Hmmm, makes me wonder what's going on in their quality control :-). Anyway, I found the perfect toaster and this is it!! Great price, toasts evenly on BOTH sides just the way a toaster should. Don't hesitate if you're looking for a toaster to do a good job; don't let the fact that because this toaster is relatively inexpensive it's not a good toaster because it is - it's the BEST toaster. I've used it now for over a month and I continue to be impressed. English muffins have never been so well and evenly toasted. Can't say enough about how well this toaster does the job!!!!