I love this toaster. We use it every day. It toasts evenly and quickly. The sides of the toaster stay cool to touch. I like that it has a frozen product button that acts kind of like a defroster. The settings are easy to use. If you want a basic bright red colored toaster that just works the way it should than this is the one for you. Can't complain about it at all. Didn't have to read the directions to know how to use it. Looks great and works great. If in doubt give it a try I think you'll be surprised at how well it works.