I've been using this a couple of weeks and its working great. The only "glitch" is that you have to put your hand under it once to "prime it". Then once again for the soap. This is only if you haven't used it in a couple of hours. That's not a problem for me at all but some might think its not working correctly until they understand it needs priming. I like that it holds a lot of liquid soap and that I don't have to touch anything to use it which is great when I've been cutting up meat or chicken and my hands are gross. I'm really glad I made this purchase.